3.RMA policy: customer bear all the freight and duty charge to factory,and the factory afford retum freight charge. 4.Remark: ROHS, CE & FCC certificates in e-file format are available.
5.MOQ: 1pc, sample order are welcome for your evaluation.
1) Q: How about your product quality?
A: There are three inspections in our company. from materials, product procedure, spection before shipping. Our boss is a technical born, abnormal quality requirements .
2) Q:What payment methods your company accept?
A:We accept most ofthe payment methods,but mainly accept T/T,L/C,Western Union,Paypal and MoneyGram.
3) Q:How long is the warranty time for your products?
A:Our officially promised warranty time is one whole year after delivery at best.
4) Q:I haven't done business with you guys before,how can i trust your company?
A:Our company specialize in digital signage for 5 years,which is longer than most of our fellow suppliers what'smore,we've got quite a lot authority certificates,for example,CE,UL,RoHS,FCC ISO9001, BV, Alibaba onsite check certificate. I hope those above will be persuasive enough.
5) Q:what's the shipment terms and delivery time of your company?
A:Well, they depends on the quantity of your order.As you know ,we need time to manufacture the machines.but mostly ,the shipment time is 3-8 working days after delivery.For Delivery way, for Sample and Bulk order < 100KG, we will kindly suggestExpress and Air freight, when Air freight and Sea shipping for Bulk order >100KG.As for detailed cost, it depends on your final order.
6) Q:Do you give any discount ?
A:I'll surely try my best to help you get those by the best price and good service at the same time.
7) Q:I would like to ask you if it's possible to have my logo on the product.
A:We hope you know that our company Spectrum perfectly support customized logo service. But, we also hope you know that it's an extraservice,so a little bit extra service fee is needed.